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Frequently Asked Questions (FAQs)

Want Something To Know? Here Are The Most Commonly Asked Questions With Answers To Help You Out. 


1. Who Should I Contact If I Have A Query?

You Can Reach Us Via Email Or Phone Number (10:00 AM - 5:00 PM) Monday To Saturday.
Email - luxuryconceptsindia@gmail.com
Phone -1800-890-6602

Note - Issues Registered After 5:00 PM Saturday Will Be Taken On Coming Monday.


2. What Is My Shipment Number?
You Will Get Your Order Details Via SMS or Email When Your Order Will Be Placed Successfully.


3. What Will Happen If I Am Not At Home?
Don't Worry! The Delivery Person Will Try To Call You Before Delivering Your Parcel. Moreover, You Will Get A Call From Our Side If There Will Be A Unsuccessful Attempt While Delivering Your Parcel

4. What Is The Return Policy?
Our Return Policy Last 7 Days, For More Information Kindly Go Through Refunds & Cancellation Section. Our Support Team Is Always There To Serve You Better.


5. Where Are You Located?
Luxury Concept
Cabin No 109, Piccadilly Square Mall,
Sector - 34 A Chandigarh,
Chandigarh 160022


6. When Will My Parcel Arrive?
Well, We Are Partnered With One Of The Quickest & Reliable Courier Service Providers In The Region. Your Order Will Take A Minimum Of 2 Days To Arrive At Your Door Step. It Might Take A Little Longer Because Of Some Unavoidable Circumstances But We Will Make Sure To Not To Let You Wait Longer.


7. Can I Place My Order Even If I Am Living Outside India?
Of Course, We Also Serve Our Customers Internationally As Well.

KEEP IN TOUCH... YOUR TIME SPENT HERE IS PRECIOUS TO US.